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Contact Information

Click the links below for more details.


Customer Service
Toll Free 24-hour Automated Account Information
(800) 225-5030 (Applied Bank Credit Card Accounts)
(800) 646-3130 (National Express Credit Accounts)
50 cents per inquiry; two free inquiries per billing cycle.
Customer Service by Phone (484) 840-2705
Call (484) 840-2705. Associates are available from 8:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday.
Technical Support (561) 982-8970
If you are experiencing issues with Online Account Services or functionality call (561) 982-8970. Associates are available from 8:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday.
Report Lost or Stolen Card (800) 556-5678
Report a lost or stolen card 24 hours a day by calling (800) 556-5678.
Money Market and Certificate of Deposit information 1-888-839-7952
To obtain information about Money Market Accounts or Certificates of Deposit, call 1-888-839-7952. Associates are available from 8:00 a.m. to 5:00 p.m. Eastern Time, Monday through Friday.

Payment Instructions
Pay by Internet
Make a payment online by clicking here. It's quick and easy!
Pay by Phone (877) 882-2213
Call our 24 Hour Automated Payment System at (877) 882-2213 to make a payment anytime day or night, 7 days a week.
Western Union
Send your credit card payment through Western Union® by filling out a Quick Collect® form at any Western Union® Agent location with the following information:

Payable To: Applied Bank | Code City: ABCC5

MoneyGram
Send your credit card payments through MoneyGram by filling out an ExpressPayments form at any MoneyGram Agent location with the following information:

Receive Code: 2107 | City: Wilmington | State: DE

Bank Wire Instructions
Wire Deposit Funds to: ABA 0311-0096-6
Make sure your Name and Account Number are on the reference line.
Payment Mailing Address
Applied Bank, PO Box 70165, Philadelphia, PA 19176-0165
Overnight Payment Mailing Address
Applied Bank, Attn: Box 5165, 400 White Clay Center Drive, Newark, DE 19711
Application Information
Send Completed Credit Card Acceptance Certificate
Applied Bank, P.O. Box 15936, Wilmington, DE 19850-5936

Check Credit Offer Status
Call (484) 840-2705 or check online here.
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